Returns & Exchanges Policy

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Thank you for shopping with Milohazlitt. We hope that you are pleased with your order. If for any reason you are not fully satisfied, you can return or exchange your purchase (excluding non-returnable or non-exchangeable items) within 30 days of receipt. Avoiding returns or exchanges significantly reduces the CO2e emissions generated by your order.

 

All items marked Final Sale, physical gift cards, eGift cards, and all customized items are non-returnable and non-exchangeable. Items from the LIFE category are non-exchangeable.

For returns or exchanges, please follow the instructions below.

RETURNS WITH DHL OR FEDEX

Step 1

Please visit our dedicated returns portal . Simply log in using your order number and email address to initiate the process.

Step 2

Select the item(s) you wish to return or exchange and choose a reason from the dropdown menu. You must complete this step in order to generate and print the return label.

Step 3

Place your item(s) in the original packaging and attach the return label. Please refer to the return document included in your order for details on drop-offs and pick-ups.

Step 4

Once we have received and processed your returned item(s), we will either confirm your refund or, if you requested an exchange, inform you about the shipment details for your new item(s).
 
 OUR ADDRESS:

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32 Bowhill View, Cardenden, Lochgelly KY5 0NP
United Kingdom